FTC Moving from Guidelines to Action. Blogging Fashionistas, Watch Out!
Apr 29th, 2010 by Shelley Lester
For those of you who haven’t met any of the TVG crew in person, not only are we constantly connected via social media, but many of us like to take the occasional trip to the mall. So, we were intrigued when we heard about Ann Taylor Loft’s recent social media snafu.
If you’ll recall from my blog series back in February, the Federal Trade Commission (FTC) recently enacted guidelines for bloggers’ disclosure of gifts and other forms of compensation.
Last week a Daily Online Examiner article revealed that Ann Taylor Loft received a warning letter last week from the FTC after they provided bloggers with gifts at a January preview of the retailer’s summer line. The warning highlights the importance that bloggers disclose all material connections to companies they write about.
Other companies may not be so lucky to get away with a warning. According to the article, Ann Taylor took a few steps that prevented it from being reprimanded more severely. They posted a sign at the preview requesting that bloggers disclose the gifts if they posted comments about the preview, although the sign may not have been easily seen by all bloggers. Luckily for Ann Taylor, many of the bloggers did disclose the gifts and Ann Taylor put in place a written blogger disclosure policy shortly after the preview.
The fact that the FTC sent the warning letter to Ann Taylor indicates that they are actively investigating companies who may not be taking their guidelines seriously. It is very likely this is the first of many warnings and reprimands the FTC will make as their investigations move forward.
Is your company doing its best to comply with the guidelines? If not, it may be time that you consider implementing a social media policy and training your employees on what your expectations are for marketing via social media. As we learned from this example, simply having a corporate social media disclosure policy in place helped Ann Taylor avoid major fines and repercussions.