By Laura R. Vandiver, Director of Research and MBTI® Certified Practitioner
Extraversion (E) and Introversion (I)
In my previous post, I talked about how The Vandiver Group uses the MBTI® tool in our training and group facilitation. Today I’ll discuss Extraversion and Introversion, and how these designations affect communication style preferences.
Extraversion and Introversion in MBTI® refer to [...]

What’s important to you and your company when it comes to ROI? Do you track employee or customer engagement with your company? Do you know what’s being said in social media about you? Do you know how your employees view your culture or workplace?
Having good, solid information is a cornerstone to developing [...]

We’ve been hearing about unemployment for several years, but now there are signs that jobs across America are picking up in both the public and private sectors. With economic improvement comes more jobs, and not just for entry-level and junior positions. Companies see high value in quality employees, and often that means investing in top [...]

“Change is the only constant in life.” –Benjamin Franklin
Change in how we communicate is certainly a constant in our life today. How are you and your organization adapting to that change? Are you taking advantage of the ways to more efficiently communicate with your employees or with your customers?
The Vandiver Group has [...]

What does social media mean for employees? Paul Van Klaveren, Director of Branding and Social Media at TVG, addressed this topic in his recent presentation at Webster University titled: Engaging Your Employees: Web 2.0. Below is a quick summary of the presentation.
Even if your organization isn’t formally using social media to communicate, you [...]

One of the things that I truly enjoy about my job is the variety of people and projects that I get to work with on a daily basis. I always have to laugh when friends ask me what my “typical day” at work looks like, because I rarely have a day that is typical. [...]

Following the fallout from Domino’s employee gross-out video, a renewed buzz was sparked online about employees and social media. Should companies block social sites, have guidelines on social media use, limit employee interaction with customers online? What about ban, limit or mandate the use of still and video cameras, or the cell phones [...]

Check out page 26 of the latest issue of Enterprising Women Magazine and you will see an article by Donna Vandiver on social media and the work TVG did with Ameren. The article, “Give Employees Something to Talk About,” outlines how TVG worked with Ameren employees to build an online discussion forum where employees [...]

Consistent messaging to internal and external audiences is essential. When everyone receives the same information, it allows all parts of the strategy to work together. I received some tips at the IABC Employee Communication Conference about creating consistency from Terry Weisz Bauder, Vice President of Internal Communications at Marriott International. They include:
1. Develop [...]

Last week I participated in a webinar related to how to foster trust in the workplace. One of the key points conveyed during the presentation was that whenever a company is trying to direct its culture and values, giving employees a say throughout the process will help them feel more invested in the company. [...]