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As we now all know, we are going through an unprecedented time in history. COVID-19 has drastically changed the way we do everything, including how we interact and communicate. In-person meetings have been replaced by Zoom calls, with perhaps a bark or two in the background. Parents are juggling working from home and trying to homeschool their children at the same time. Many leaders and companies are feeling the pressure as they try to take care of their employees and clients, both through their regular service and new safety measures. But here’s the good news, TVG is here to help you through it. While we may not be able to help you with homeschooling your kids, we CAN help you with all things related to how you communicate—both internally and externally in this difficult time. We specialize in crisis management and reputation, training, research, social media and more. Below are a few ways we are helping clients and can help you during this time.

Reputation & Crisis Management
Do you have a crisis plan? If not, you need one and this pandemic certainly points out how important it is to be prepared. Even when you think something like this may never happen, along comes a pandemic. We have been helping clients develop crisis plans and update their current crisis plans to reflect what is happening around the world.

Training
Our TVG team has been providing emergency crisis communication training for clients. Now, more than ever, leaders and businesses need to be prepared for different scenarios. What do you say if a positive COVID-19 test comes from an employee? How do you react? Our team can provide top-notch training virtually, so you are prepared.

Social Media
Not sure what to post during this time? While people have a lot more time on their hands and can be on social media more, feeds are inundated with all things COVID-19. So, what’s a business to do? You don’t want to ignore what is going on, but you also don’t want to contribute to your audience’s concerns. We have been creating relevant social media for our clients.

Employee Communications
There is A LOT to communicate right now, especially with your team! Whether you need assistance exploring different ways to work and communicate while your team works from home–we have a few suggestions for that—or if you need counsel on how to craft messaging, we can help.

Safety of everyone is our utmost concern. We are following healthcare protocol and urging everyone to do the same. Just remember, during this time, we are all in this together and TVG is here to support you and your business!

 

You can also check out our blog posts that focus on navigating communications during COVID-19.

Coronavirus and Crisis Communications

Communicating in a Crisis

What Coronavirus Means for Your E-Commerce Business

The Elusive Subject Matter Expert

Lights, Camera, Video Call!

 

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